MetroFax releases MetroFax Printer 3.0

Known as one of the best online fax services on the planet, MetroFax is constantly trying to be on the cutting edge of tech in its industry. This past week they released the 3.0 version of their downloadable desktop software, MetroFax Printer, which gives users several additional features including the ability to fax from Windows applications.

The highlights of this MetroFax update include:

  • Desktop alerts
  • An auto-print feature (turns your printer into a literal fax machine)
  • The ability to set faxes to download to a specific folder on your computer

These additions make MetroFax’s online service more like an email, traditional fax, and file transfer program all at once. Users can choose to use one, two, or all three of these features depending upon how you’d like to receive faxes.

metrofax printer

A few other notable features in the 3.0 update are cover-page defaults, access to saved contacts, and outgoing fax encryptions. The cover-page defaults automatically fill in your personal information onto cover-pages in order to save you time. The address book, too, is a very helpful addition to the software, giving you the ability to retrieve saved contact information directly from the Windows application you are using. Users no longer have to log in to the online Dashboard to get access to this data. With encrypted sent faxes, the Printer makes it almost impossible for anyone to see a transmission you send other than the intended recipient. Users should now feel confident that they can send confidential documents from their desktop via MetroFax Printer.

With all of these additions to their service, MetroFax is vying for even more positive ratings from review sites like Now if they would just add the ability to sign faxes and other uploaded documents electronically through an eSign feature, MetroFax would be just about perfect!

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Reece Freeman has been with CWHighlights since its inception and works on a variety of projects including research, content creation, and website management. Reece went to school for an M.S. in Economics from Texas A&M, where he got his undergrad degree in Economics as well. In his free time, Reece enjoys playing disc golf, hiking around the Austin area, watching college football & basketball, and going to live music shows.

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4 Responses to MetroFax releases MetroFax Printer 3.0

  1. We can’t use Metrofax printer 3.0 as it does not work with a proxy server.
    We want to be able to receive a fax and send it directly to a folder and I think Metrofax printer 3.0 has this ability, but without the ability to get through the proxy………

    • Yes, you’re right. It doesn’t look like MetroFax Printer 3.0 can work with a proxy server. It does have the ability to send files directly to a folder, but not through the proxy. I actually haven’t heard of any online fax desktop software that has that capability so you may want to look up building your own custom solution.

  2. Metrofax has now disabled this feature since they were bought out. In other words, you cannot fax from any program in Windows any longer. This is a real problem for me. Anyone know of any other programs that allow you to fax from Windows programs directly?

  3. Yikes! Our organizations have used these windows & Mac “metro fax” desktop application for fax sending for years, as basically a replacement for the older eFax company products that were getting too expensive. As I read here — it sounds like they may have killed this feature as its no longer listed in the download area on their main page, and the installed copies of it now just generate a errors that day “Service suspended for: “…
    Very lame! Any suggestions anyone has, or possible replacements for Metro fax that support desktop faxing are appreciated.

    Thank you!


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